Frequently Asked Questions

Ordering Queries

You can easily place an order for AquaSphere products through our website. Simply browse our product catalog, select the items you wish to purchase, and proceed to checkout. Alternatively, you can also place orders by contacting our customer support team directly.

We accept various payment methods to ensure convenience for our customers. You can pay for your AquaSphere orders using credit/debit cards (Visa, Mastercard, American Express), Mpesa , or other Mobie money payment available at checkout.

No, there is no minimum order quantity required for AquaSphere products. You can order as little or as much as you need, whether it’s a single water bottle pack or a bulk purchase for your home or business.

Yes, we offer discounts for bulk orders of AquaSphere products. For inquiries regarding bulk pricing, special promotions, or customized orders for events or businesses, please contact our sales team, and they will be happy to assist you.

We offer standard and expedited delivery options for AquaSphere orders. Shipping times may vary depending on your location and the shipping method chosen. Typically, orders are processed and shipped within 1 business day.

Water Queries

AquaSphere sources its water from county council water  We carefully select locations with clean water sources to ensure the highest standards of freshness and safety in every bottle.

AquaSphere employs a meticulous four-step purification process. This includes pre-filtration to remove impurities, reverse osmosis to eliminate contaminants, UV sterilization for disinfection, and mineral enrichment for taste and health benefits.

Yes, AquaSphere is committed to sustainability. Our bottles are made from recyclable materials, and we encourage responsible disposal and recycling practices to minimize environmental impact.

Absolutely. AquaSphere water undergoes rigorous testing and meets international safety standards for drinking water. Our commitment to quality ensures that every bottle of AquaSphere water is safe, pure, and free from harmful substances.

While our bottles are designed for single-use to maintain hygiene and freshness, we encourage recycling and eco-friendly practices. You can responsibly recycle AquaSphere bottles or use them for other purposes after ensuring proper cleaning and sanitation.

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